Privacy & Disclaimer
Information Disclaimer
The information provided on our website is not intended to diagnose or treat any health problem or disease.
It is not a substitute for seeking care from a qualified health practitioner. Contact Us if you have any questions or concerns regarding your health.
Privacy Policy
1. Respecting your privacy
– At NATURE HEALS Acupuncture and Chinese Medicine, we value your privacy and are dedicated to protecting the privacy of our customers and website visitors. We adhere to the National Privacy Principles set forth in the Privacy Act 1988 (Cth). This policy outlines how we collect and handle your personal information.
“Personal information” refers to any information that can be identified as relating to you.
2. Collecting personal information
– NATURE HEALS Acupuncture and Chinese Medicine may collect and store personal information provided by you through our website, direct communication, or other means. This may include basic details such as your name, phone number, address, and email address, which enable us to send information, updates, and process your orders.
– We may also collect additional information when you provide feedback, share personal or business details, update your preferences, respond to surveys or promotions, provide financial information, or contact our customer support.
– Any other information you provide during interactions with us may also be collected.
3. How we collect your personal information
NATURE HEALS Acupuncture and Chinese Medicine collects personal information in various ways, including electronic and in-person interactions, website access, and service provision. We may also receive personal information from third parties, which will be protected in accordance with this Privacy Policy.
4. Use of your personal information
– The personal information we collect may be used to provide you with information, updates, and our services. We may also inform you of new products, services, and opportunities. Your personal information helps us improve our services and better understand your needs.
– NATURE HEALS Acupuncture and Chinese Medicine may contact you through various channels, such as telephone, email or SMS.
5. Disclosure of your personal information
– We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as required for the purposes outlined in this policy. Personal information is only shared with third parties when necessary for the delivery of our services.
– We may also disclose personal information to meet legal requirements, including laws, regulations, court orders, subpoenas, warrants, legal proceedings, or requests from law enforcement agencies. Additionally, we may use personal information to protect the rights, property, safety, copyright, trademarks, or legal interests of NATURE HEALS Acupuncture and Chinese Medicine, www.naturehealsclinic.com, our customers, or third parties.
– Personal information may be stored, processed, or transferred between parties located outside of Australia. If there is a change in our business control, such as a sale or transfer of assets, we reserve the right to transfer user databases, along with personal and non-personal information contained within, to the extent permissible by law. Any disclosure will be made in good faith and with the confidentiality agreement of potential purchasers.
– By providing us with your personal information, you consent to the terms of this Privacy Policy and the disclosed types of information sharing. When disclosing your personal information to third parties, we will request compliance with this Policy.
6. Security of your personal information
NATURE HEALS Acupuncture and Chinese Medicine is committed to ensuring the security of your information. We have implemented physical, electronic, and managerial measures to prevent unauthorised access, disclosure, misuse, interference, loss, modification, or unauthorised disclosure of your personal information. However, please note that the transmission and exchange of information is conducted at your own risk. While we take precautions against unauthorised disclosures, we cannot guarantee that personal information will not be disclosed inconsistent with this Privacy Policy.
7. Accessing your personal information
You have the right to request details of the personal information we hold about you, in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be applicable for providing this information. If you believe that any information we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, please contact us at info@naturehealsclinic.com. We reserve the right to refuse certain information requests, as outlined in the Privacy Act.
8. Privacy complaints and policy changes
– If you have any concerns regarding our privacy practices, we value your feedback. Please send detailed information about your complaints to the following address: 1145 Burke Road, Kew, Vic 3101, Australia. We take complaints seriously and will respond promptly upon receiving written notice of your complaint.
– Please note that our Privacy Policy may be subject to changes in the future. We reserve the right to modify this Policy at any time at our discretion. All modifications will be effective immediately upon being posted on our website or notice board. We recommend checking our Privacy Policy periodically for any updates.
9. Website
– When you visit our website, www.naturehealsclinic.com, we may collect certain information such as browser type, operating system, and the website visited prior to accessing our site. This information is utilised in an aggregated manner to analyse user behaviour and enhance our overall service.
– Cookies- Occasionally, we may utilise cookies on our website. Cookies are small files that websites use to identify users and store information about their site usage. These cookies are not harmful programs that can access or damage your computer. While most web browsers automatically accept cookies, you have the option to reject them by adjusting your browser settings. However, please note that this may limit your ability to fully utilise all features of our website. Cookies may also be employed on our website to analyse website traffic and improve the overall visitor experience. Additionally, these cookies may be utilised by third-party services like Google Adwords to display relevant ads to our website visitors. These ads may appear on our website or other websites you visit.
– Third-Party Websites- At times, our website may contain links to external websites that are not owned or controlled by us. Please be aware that these links are provided for your convenience only and do not constitute sponsorship, endorsement, or approval of these websites. NATURE HEALS Acupuncture and Chinese Medicine is not responsible for the privacy practices of these external websites. We encourage users to read the privacy statements of every website that collects personally identifiable information when leaving our site.